I heard a great lecture a few weeks ago on how to create a business plan. Take a look at this presentation if you're interested in creating a business plan. The Living Well Concierge Training Program www.livewellsenior.com provides you detailed information about starting your own senior concierge business but if you are wanting to pull it all together into a plan that you can share, take a look at this format.
The presentation starts on page 15. The first pages are advertisements about the Small Business Administration which is a great resource for a small business professional.